Categories: IT Date: Mar 12, 2015 Title: Discover Ingenuity IT’s business-focused service offeringRecently, Handy Croissant member Matt Simpson of Ingenuity IT outlined some enhancements to the Company's service package which ensure that it has a laser focus on helping its clients achieve worry-free business benefit from their IT.
Recently, Handy Croissant member Matt Simpson of Ingenuity IT outlined some enhancements to the Company's service package which ensure that it has a laser focus on helping its clients achieve worry-free business benefit from their IT. These enhancements include:
An improved Helpdesk structure
Ingenuity IT’s Helpdesk now provides a single point of entry for all support queries. It is manned by trained UK-based professionals. As a result, you can rely on fast, efficient service.
Simpler support contracts
Ingenuity IT now offers all-inclusive pricing based on supporting the individual, with simple, unambiguous pricing levels.
Extended support hours
You can now rely on Ingenuity IT for top quality support from 8.00 a.m. through to 8.00 p.m.
Ingenuity IT now offers a range of new services to help your business exploit IT more reliably and cost-effectively. These are:
Cloud migration and support
If you’re thinking about migrating to the cloud, Ingenuity IT can explain all the pros and cons in language that you can understand and also help you migrate should you decide to go down that route. Once you’ve migrated, Ingenuity can also provide top-quality support for your cloud-based operations.
Online data backup
Many people only think about data backup when it’s too late. Ingenuity’s online data backup is secure and provides added peace of mind because your data remains safe should your premises be subject to fire or flood damages or a burglary.
Ingenuity’s smarthosting service can provide you with more reliable email delivery services with enhanced functionality compared to a standard email server setup.
External message filtering
External message filtering services from Ingenuity IT will provide you with more secure external email reception, eliminating spam and messages containing viruses. They can also provide enhanced services such as automatically sorting and redirecting messages. Mail filtering can also be used to inspect outgoing email to ensure that employees comply with appropriate laws and to automatically detect and prevent the loss of sensitive data.
All-inclusive, business-focused IT support
In summary, Matt said, “Ingenuity IT is the ideal solution for businesses looking for convenient, all-inclusive, business-focused IT support.”